What does the SnapPad Warranty cover?Updated 4 months ago

To protect your purchase, we offer a 2-year limited manufacturer's warranty on performance and material defects for your SnapPads, starting from your date of purchase. If your pads should fail during that period due to a flaw in manufacturing, we will replace them for free!

Please note; Your 2-Year Warranty will only cover the pads purchased, and we will only provide 1 replacement of each purchased pad. This means, if you purchased the XTRA 4 pack, we will only provide you with 4 total replacement pads. If you have an issue with the same jack location multiple times, we will only replace that pad once.

We also offer an extended warranty, which adds 3 additional years for a total of 5. To purchase, look for the offer in your cart, or contact our Customer Service team. 

For any questions or comments about our warranty or return policy, call us at 1-866-923-9538 or email us at [email protected].

*Warranty is void if SnapPads are installed, uninstalled, or used in any other way detailed in the terms & conditions. The warranty does not cover damage inflicted on the pads by misuse, accident, or acts of God. Visit our warranty info page for more details.