RV SnapPad® logo
RV SnapPad® logo

All articles

Ordering

For questions relating to your SnapPad order

Video guide on how to order from the SnapPad website

This short video will help you learn how to navigate our website to complete your SnapPad purchase. If you have any questions after watching the video, please contact us through our website or call 1-866-923-9538. Video transcript:. "Welcome to RVSna

How do I find the right SnapPads for my rig?

Unfortunately, the RV industry does not have a standardized leveling system or size of jack foot. That means that different brands will have different leveling systems from year to year or from model to model. In fact, sometimes a leveling system wil

Why do we ask about your rig's jacks?

Getting the right SnapPads for your RV depends on one thing, and one thing only - finding the right match between your jacks and our pads. It seems pretty simple but is more complex than most people realize. You see, there are A LOT of different foot

Why did I not get a response to my "Submit Your Rig" or "Warranty Claim" submission?

We are very sorry that it seems that we have not replied to your "Submit Your Rig" form or "Warranty Claim" entry. When you fill out the forms and submit your information it generates a ticket that sends an email to each member of our customer servic

Where else can I buy SnapPads?

SnapPads can be purchased directly from us on our website, or you can order them from RV dealers. Please see our “Where to Buy” page on the website to see if there is a dealer near you. SnapPads are also available to order from:

I lost a SnapPad. Where can I get a replacement?

Individual SnapPads are available for purchase from our website to replace lost ones. If you need help figuring out which pad it is you need to order, please get in touch with our Customer Care Agents for assistance; we would be happy to help!. If yo

Do You Offer a Military or First Responder Discount?

Yes!. Click the GOVX ID box and proceed with the verification process. If you have never used GOVX ID before, just create a new account and complete the form! The system will provide you with a unique discount code that resembles "GX-AABBCCDD" that w