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For questions relating to your SnapPad order

Pre-sold SnapPads & Managing Inventory

Hello SnapPadders!. First off, thanks for reading this quick blog article update on where we are at with offering products on the website. We're closer than ever to having full production, but like everything, these things take time. Until we are at

Video guide on how to order from the SnapPad website

This short video will help you learn how to navigate our website to complete your SnapPad purchase. If you have any questions after watching the video, please contact us through our website or call 1-866-923-9538. Video transcript:. "Welcome to RVSna

How do I find the right SnapPads for my rig?

Unfortunately, the RV industry does not have a standardized leveling system or size of jack foot. That means that different brands will have different leveling systems from year to year or from model to model. In fact, sometimes a leveling system wil

Why do we ask about your rig's jacks?

Getting the right SnapPads for your RV depends on one thing, and one thing only - finding the right match between your jacks and our pads. It seems pretty simple but is more complex than most people realize. You see, there are A LOT of different foot

Why did I not get a response to my "Submit Your Rig" or "Warranty Claim" submission?

We are very sorry that it seems that we have not replied to your "Submit Your Rig" form or "Warranty Claim" entry. When you fill out the forms and submit your information it generates a ticket that sends an email to each member of our customer servic

I'm from Canada, can I order SnapPads?

We recently launched our new Canadian website for any RVers in the Great White North looking for SnapPads! Please visit rvsnappad.ca for more info.

Where else can I buy SnapPads?

SnapPads can be purchased directly from us on our website, or you can order them from RV dealers. Please see our “Where to Buy” page on the website to see if there is a dealer near you. SnapPads are also available to order from:

I lost a SnapPad. Where can I get a replacement?

Individual SnapPads are available for purchase from our website to replace lost ones. If you need help figuring out which pad it is you need to order, please get in touch with our Customer Care Agents for assistance; we would be happy to help!. If yo

Do you have a veteran discount?

Yes! When you are in your cart, there is a button below the checkout button that has the military or first responder discount. If you click on the GOX ID button, you can log in to the military verification ID discount site for your code, which will t

How do I claim a veteran or first responder discount?

To redeem your Military/First Responder 10% Discount, add your product to your cart. At the top of the first screen you will see, click on the "First Responder and Military click HERE for Discount Information" link. This will take you to a new page.